Negotiation & Conflict Management
Negotiate with customers, suppliers, employees and partners.
Fully sponsored
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About this programme
Negotiate with customers, suppliers, employees and partners. Delivered as a 3-week applied programme for African MSMEs, with weekly work-based assignments you complete using your own business, and a UZIA Certificate on completion.
What you'll be able to do
- Apply Negotiation & Conflict Management practices directly in your own business
- Complete weekly work-based assignments using your real business data
- Produce a practical action plan you can implement immediately
- Earn the UZIA Certificate
Weekly modules
- 1
Module 1 — Week 1
Week 1 of Negotiation & Conflict Management: guided study, a worked Kenyan MSME example, and a work-based assignment applying this week's material to your own business.
- 2
Module 2 — Week 2
Week 2 of Negotiation & Conflict Management: guided study, a worked Kenyan MSME example, and a work-based assignment applying this week's material to your own business.
- 3
Module 3 — Week 3
Week 3 of Negotiation & Conflict Management: guided study, a worked Kenyan MSME example, and a work-based assignment applying this week's material to your own business.
UZIA Certificate
Complete every weekly module to claim a Foundation-level UZIA certificate with a unique number that anyone can verify publicly.